Montréal, June 29, 2018

Press Release

Moving: Online address changes are free for Hydro-Québec customers

As moving season heats up, Hydro-Québec would like to remind customers that they can save by notifying us of their address change online.

By letting us know about a change of address on our Web site, customers can avoid the $25 administration fee.

In 2017, almost 650,000 customers moved to a new address, with more than 68,000 moves on July 1.

To meet customer needs, Hydro-Québec’s customer relations centres will be open on July 1, from 9 a.m. to 5 p.m.

Customers must notify us of their moving-in date to confirm they’ll have electricity service at their new address.

To notify us of your change of address online:

For a successful move:

For information:

Media and Public Affairs
514 289-5005 / 1 844 289-5005

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